Welcome to Decor Haven Shop (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.salehomefurnishings.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

Decor Haven Shop specializes in high-quality home decor items including accent rugs, artificial plants, bedding, and bathroom accessories. We serve customers worldwide (excluding certain Asian and remote regions) who appreciate stylish, affordable home furnishings with convenient global shipping options.

1. User Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Comply with all applicable laws and regulations regarding online purchases
  • Use the website only for lawful purposes

2. Products and Services

Product Descriptions

We strive to accurately display our products including:

  • Accent and area rugs in various styles and sizes
  • Artificial flowers, plants, and wreaths for long-lasting decor
  • Bathroom accessories, rugs, and storage solutions
  • Bedding sets, comforters, and bedroom essentials
  • Home fragrance products including candles

While we make every effort to display colors and textures accurately, slight variations may occur due to monitor settings.

Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

3. Ordering and Payment

Order Process

When you place an order:

  • You will receive an order confirmation email
  • We process orders within 1-2 business days
  • We reserve the right to refuse or cancel any order for any reason

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

Pricing

All prices are in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

4. Shipping Policy

Shipping Options

  • Standard Shipping: $12.95 flat rate via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

Delivery Times

Delivery times are estimates and may vary due to:

  • Peak seasons
  • Customs clearance for international orders
  • Unforeseen circumstances beyond our control

International Orders

We ship globally except to certain Asian and remote regions. International customers are responsible for:

  • Any customs duties, taxes, or fees
  • Providing accurate delivery information
  • Complying with local import regulations

5. Returns and Refunds

Return Policy

  • Return Window: 15 days from delivery date
  • Condition: Items must be unused, in original packaging with all tags
  • Proof of Purchase: Required for all returns

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Bed pillows & bed blankets
  • Bathroom accessories
  • Candles & home fragrances (all final sale)

Exceptions: We will accept returns if these items arrive damaged or defective.

Return Process

  1. Contact us at [email protected] within 15 days
  2. We will provide an RMA number and return address
  3. Ship items to: Decor Haven Shop Returns, 2056 Evergreen Lane, Bell, CA 90201, United States

Refund Process

  • Inspection: 3-5 business days after we receive your return
  • Refund Method: Original payment method
  • Processing Time: 5-7 business days
  • Original shipping fees are non-refundable

6. Damaged or Defective Items

If your item arrives damaged:

  • Contact us immediately at [email protected]
  • Include photos of the damage
  • We’ll arrange a replacement or refund

7. Intellectual Property

All content on this website, including:

  • Text
  • Graphics
  • Logos
  • Product designs

is the property of Decor Haven Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Limitation of Liability

Decor Haven Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in delivery beyond our reasonable control
  • Inaccuracies in product descriptions (though we make every effort to ensure accuracy)
  • Loss or damage to return shipments (we recommend using trackable services)

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States.

12. Contact Us

For questions about these Terms and Conditions, please contact us at:

Decor Haven Shop
2056 Evergreen Lane
Bell, CA 90201
United States
Email: [email protected]